Bte99's Privacy Policy —
Your Data Fully Secured

Bte99 (https://bte99.pro) is one of Bangladesh's most trusted online gaming platforms. We believe that every member's privacy is a fundamental right. This Privacy Policy explains what information we collect when you use the bte99 website, create an account, or use our services — why we collect it and how we keep it secure.

This Privacy Policy has been prepared in accordance with international data protection laws and online gaming regulatory guidelines. By using our services, you are considered to have agreed to this policy — please read it carefully before getting started.

Bte99 collects your information in several ways. The data gathered falls into two main categories — what you provide directly and what our systems collect automatically.

What you provide directly:

• Full name, date of birth, and national ID number (for KYC verification)
• Email Address & Mobile Number
• Bank account / Mobile Banking / Nagad / Rocket number (for payments)
• Password (stored in encrypted form)
• Uploaded identity document (NID / Passport)

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Session duration, login and logout timestamps
• Gaming Activity & Betting History
• Cookie & Web Beacon Data

Bte99 uses the data it collects for specific purposes only. We never use your information for unnecessary reasons.

• Account Management: To manage registration, login, and account security.
• Payment Processing: To process deposits, withdrawals, and transactions.
• Identity Verification: To prevent fraud and verify age.
• Customer Support: To resolve issues and respond to your queries.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Security Monitoring: To detect and identify suspicious activity.
• Legal Compliance: To comply with regulatory guidelines.
• Marketing Communications: To send you promotional offers, with your consent.

Bte99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

Upon account closure, all data beyond legal obligations is permanently deleted within 30 days.

Bte99 never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Processors: Only the minimum necessary information is shared with Mobile Banking, Nagad, Rocket, and our banking partners to process transactions.
• Identity Verification Services: In partnership with an authorized verification agency for the KYC process.
• Technology Partners: With hosting and security service providers who are contractually bound to comply with our privacy policy.
• Legal Obligations: In response to a court order, regulatory directive, or a lawful request from law enforcement authorities.

Bte99 uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for maintaining login sessions, security tokens, and core site functionality. These cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand site usage, in a completely anonymous manner.
• Marketing Cookies: Only with your consent, to show you relevant advertisements.

You can delete or disable non-essential cookies at any time through your browser settings. Please note that some features may not function properly as a result.

As a bte99 member, you have the following rights over your personal data:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of any data that falls outside legal retention requirements.
• Right to Restrict Processing: You may request that we stop processing your data for specific purposes.
• Data Portability: You can request a copy of your data in a readable, portable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Bte99 strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is required at registration. If we become aware that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted.

Bte99 uses industry-leading security measures to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Firewall & DDoS Protection: Advanced firewall systems to prevent cyberattacks.
• Regular Security Audits: Regular penetration testing conducted by external security experts.
• Encrypted Password Storage: Your password is never stored in plain text.
• Suspicious Activity Monitoring: Our 24/7 automated system monitors and detects unusual transactions and login activity.

Please note that no one can guarantee 100% security on the internet. To protect your account, use a strong password and never share your login credentials with anyone.

Bte99 reserves the right to update this Privacy Policy at any time. When significant changes are made, we will:

• We will post a notice on the website.
• We will send updates to your registered email address.
• We will update the effective date at the top of this page.

Continued use of our services after any changes will be considered your acceptance of the updated policy. We recommend revisiting this page periodically.

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

• Email: [email protected]
• Response Time: Within 24–48 hours on business days
• Language: Support available in Bengali and English

We will verify your identity before responding to any data-related requests, to ensure your information stays protected.